There are several areas where GlobalShip may provide ROI.
– Shipping costs – GlobalShip rate shopping and business rules can be used to automatically select the lowest cost carrier and delivery mode to reduce shipping costs.
– Process improvements – The automation GlobalShip provides translates into tangible savings in reduced training time and improved employee efficiency, accountability, and accuracy throughout the fulfillment process.
– IT – Time and resources can be saved in IT by managing all of your carriers, shipping, and reporting for all users and shipping stations from a single server and multicarrier workstations.
– Intangibles – These can be harder to quantify but potentially significant. What would a shipping mistake that could have been prevented with GlobalShip cost in terms of customer satisfaction, lost product, costs to reprocess and ship again, potential liability, etc.? What would the benefit be in customer satisfaction if GlobalShip sent an email with shipment information to each customer?